Azerion Connect’s Privacy Notice
We at Key Games Network B.V. (“Azerion Connect”, “we ”, “us” or “our”) respect your privacy and recognise the importance of providing a secure environment for your personal data. Therefore, we are committed to being transparent about how we collect and process your personal data. The purpose of this privacy notice (“ Privacy Notice ”) is to inform you as a user about why and how we process your personal data (that is any information that can be linked or attributed to you, “Personal Data”). This includes information regarding with whom we will share your Personal Data, how long we will retain it, and which rights you have in relation to the processing. This Privacy Notice applies whenever you use our Single Sign-On (SSO), identity, authentication and access management services or use any of our other services, all of which together we refer to as “Services”.
In this part of our Privacy Notice, you will find general information about how we process your Personal Data when you use our Services. For specific information with more details about our processing activities, please see the service specific information below.
1. Who is responsible for the processing of your Personal Data?
Key Games Network B.V. Beechanvenue 182 1119PX SCHIPHOL-RIJK, Netherlands is responsible (“the data controller”) for the processing of your Personal Data.
2. What types of Personal Data do we process and how do we collect it?
When you use our Services, we collect, use, store and transfer different kinds of Personal Data. As a general principle, we do not collect and do not ask you to provide any “special categories of Personal Data”, which is any particularly protected information such as data concerning health, religion, political opinions or philosophical beliefs, sexual preferences or orientation. The data we use depends on the purpose for which we process the data. We will only use your data for the purposes as described below in the next section and in the Service Specific Information section of this Privacy Notice. The information we collect differs on which of our Services you use and how you use them. We process the following types of your Personal Data:
2.1 Personal Data provided by you
When you use our Services, you provide or be asked to give us certain information, including:
- An email address
- A password that meets the security requirements
For certain websites, further mandatory information may be required in addition to that referred above. What information specifically is required will be indicated in the registration form. We could collect or process that further mandatory information depending on the Services. Such information could include:
In addition, you can enter further details about you through your account settings. Further personal data might be processed when you add information to your personal profile.
2.2 Personal Data we receive or generate from your use of our Services
When you use our Services, we also process device-related information and information about how you interact with our Services, including:
2.3 Personal Data we collect from other third parties
In certain scenarios, we will also obtain your Personal Data from third parties, in strict compliance with applicable data protection laws and regulations. Your Personal Data be provided by the following third parties:
3. Do we collect data from minors?
4. For what purpose do we process your data?
Depending on which Services you are using and which privacy settings you have selected, we process your Personal Data for the following purposes:
4.1 Provision and improvement of our Services
4.2 Personalization of experience
4.3 to remember you next time you visit our Services
4.4 Prevention of fraud and illegal activity
4.6 Compliance with our legal or regulatory obligations
5. On which legal basis do we process your Personal Data?
We process your Personal Data for the purposes described in this Privacy Notice, based on the following legal grounds:
Please see for additional information the section with service specific information below.
6. With whom do we share your Personal Data?
We will not disclose your Personal Data to any party who is not authorised to process them. To manage our Services, we will share your Personal Data internally with members of our responsible departments and technical support, and in each case only if access to your Personal Data is necessary for the performance of their roles.
Moreover, and only when necessary to fulfil the purposes mentioned above, we disclose your Personal Data to the following recipients or categories of recipients or allow the following third parties to collect your Personal Data in connection with your use of our Services:
We also disclose your Personal Data in the event of any contemplated or actual reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business or assets (including in any insolvency or similar proceedings).
7. Where will my Personal Data be processed?
In general, if you are accessing our Services from the European Union (EU) / the European Economic Area (EEA) your data is stored on servers within the EU / EEA. However, with regard to certain activities described in this Privacy Notice, your data may also be shared outside the EU / EEA. We have implemented appropriate safeguards to protect your Personal Data when it is transferred outside the EU/EEA, including the execution of the European Commission’s standard data protection clauses (also known as Model Clauses) to provide safeguards for your Personal Data.
8. How do we protect your Personal Data
We have implemented appropriate technical and organizational security measures designed to protect your Personal Data against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We update and test our security standards on an ongoing basis. In addition, we take reasonable steps to assure that third parties to whom we transfer your Personal Data provide sufficient protection of Personal Data.
9. How long do we store your Personal Data?
We will not retain your Personal Data longer than necessary to fulfil the purposes for which the data was collected or to fulfil our legal obligations or necessary for the establishment, exercise of defence of legal claims or resolving disputes. Afterwards, we will delete or anonymize your Personal Data. Please see below for Service Specific Information about how long we will retain your Personal Data. Additional information on how long your Personal Data is stored by our service partners can be found in the respective third-party list available here.
10. What are your rights in respect of your Personal Data?
10.1 Your rights
To the extent permitted by applicable data protection laws and regulations, you have the following rights in relation to your Personal Data:
You can exercise these rights by sending a request to the contact details set out below, providing your name, your email address as well as a description of your request. If you believe we have not complied with our obligations under applicable data protection laws and regulations, you can lodge a complaint with a competent data protection authority, for example, the Autoriteit Persoonsgegevens in the Netherlands.
10.2 Revoking permissions
If you want to revoke permissions from third party applications, you can do this from your Azerion Connect Account Settings as follows:
1. Log on to your Azerion Connect Account.
2. Click on “Applications”.
3. Scan the list and click the “Revoke Permission” on the right of any app you want to revoke permissions.
10.3 Deleting your Azerion Connect account
We would be sorry to hear you would like to delete your account. If you delete your account, you will lose access to all the products and services you have logged into via Azerion Connect. However, you can also revoke permissions only for certain third party applications if you wish. To revoke permission please check the instructions in the above section.
If you want to delete your account, here’s what to do:
1. Log on to your Azerion Connect Account.
2. Click on “Privacy”.
3. Enter your password and click “DELETE THIS ACCOUNT”. on the right of any app you want to revoke permissions.
Please be aware that your Azerion Connect Account will be deleted immediately. There will not be any grace period after you click “DELETE THIS ACCOUNT”.
11. How can you contact us?
If you have any queries about this Privacy Notice or how we use your Personal Data, please contact our customer support email@example.com or firstname.lastname@example.org or our Data Protection Officer via e-mail to email@example.com
For more information, please check https://azerionconnect.zendesk.com
12. How often do we update this Privacy Notice?
We regularly review this Privacy Notice. When there is an important change that will have a relevant impact on the processing of your Personal Data, we will inform you by email if we have your email address. If we do not have your email address, for example because you did not create an account, we will inform you with a banner on our Website.
This Privacy Notice was last updated on: 6/30/2021
Additional Information for California Residents
This section for California residents supplements the information provided in this Privacy Notice and applies solely to players, and others who reside in the State of California. We provide this section to comply with the California Consumer Privacy Act of 2018 (CCPA) and the regulations issued under it; accordingly, this section addresses the specific requirements of the CCPA and should be read together with this Privacy Notice.
We do not sell your Personal Data. However, we may share or provide access to each of the categories of Personal Data we collect as necessary for our business purposes. We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device. In particular, we have collected the following categories of personal information (envisaged by the CCPA) from consumers within the last twelve (12) months:
Category A – Identifiers (such as your device identifier, demographic information -such as your country, your username, email address, any information you may choose to provide -such as your age or your language-)
Category B– Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
Category D – Commercial information (such as purchase history)
Category F – Internet or other similar network activity (such as your interaction with our ads, your IP address)
Category G – Geolocation data
Category H – Audio, electronic, visual, thermal, olfactory, or similar information. The CCPA provides consumers (California residents) with specific rights regarding their personal information.
You have the right to access specific information i.e. you may request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. You have the right to know. Under the CCPA you have the right to request that we disclose to you what Personal Data we process about you.
You have the right to deletion which means that you may request that we delete any of your personal information we collected from you and retained, subject to certain exceptions. Under the CCPA, you have the right to opt out of any sale of your personal data. Please note that your right to opt out does not apply to our sharing of personal data with service providers, who are parties we engage to perform a function on our behalf and are contractually obligated to use the personal data only for that function.
Finally, you have a right to not be discriminated against for exercising your rights under the CCPA.
You can exercise these rights by sending a request to the contact details set out above, providing your name, your email address as well as a description of your request.
Under the Brazilian General Data Protection Law (the “LGPD”), you have the right to access, rectify, port, erase, and confirm that we process your data. If you have given consent about processing your data, you have the right to withdraw consent anytime.
Service Specific Information
In this part of our Privacy Notice, you will find more specific information on how your Personal Data is processed. For general information about data processes that apply, please see above.
Azerion Connect is hosted by external companies providing web servers. Every time you make a request, for example by clicking on a link on our environment, the information allowing this request (e.g. device information and information on requested content) as well as online identifiers (your IP address) will be sent to the external servers. This data is used to show you the content you requested in a faster way. We process this data on the basis of our legitimate interest, to provide and improve our Service and ensure its functionality.
Creation/administration of your account
In order to use Azerion Connect, you have to create an account. We store your account data (log-in credentials, first-last name, email address and password (encrypted)) to allow you to log in on different devices, based on the performance of a contract.If you choose to register using your e.g. Facebook or Google account, or enter our Services from a third-party platform (e.g. Facebook or Google), we receive certain information about you from the respective third-party provider like e.g. your email address, name, and other data that you have set to the public on your facebook profile and the authorization token.Your account data will be stored for as long as your account exists. You can delete your Azerion Connect account at any time, for example through your Azerion Connect Account Settings or by submitting a deletion request to our support team using the contact feature within your Azerion Connect Account Settings or by contacting our Data Protection Officer.
The internet portal transmits the data you have provided in your registration form (normally your email address and password) and a service URL to the authentication server. The authentication server then uses these data to verify the login request. If the login request is accepted on that basis, the user ID assigned to you will be transmitted to the server of the third party platforms concerned. We process this data on the basis of performance of contract.
If you contact us for customer support by using our email address, we will process your email address, and the content of your request in order to provide you with support. The request history helps us to solve a newer request and is stored to defend possible future legal claims. We process this data on the basis of performance of a contract to provide you with customer support, and store this data on the basis of our legitimate interest, to improve our services, and to be able to defend possible future legal claims.
Monitoring user activities and reporting
We use analytics services to monitor your activities (e.g. login errors or incidents and failed login attempts) through your Azerion Connect Account. For this purpose, we process information about your device, request data (including the URL of the current webpage and the website visited before). We also process your full IP address to allow us to better understand how you use our Services and to improve our platform and websites. We process this data based on your legitimate interest.
Third party Platforms
reCAPTCHA is a free service that protects websites against spam and abuse. It uses advanced risk analysis techniques to keep people and bots apart. With the new API, a significant number of your valid human users will pass the reCAPTCHA challenge without having to solve a CAPTCHA. We use reCAPTCHA by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) to secure forms and to prevent spam. We process this data on the basis of our legitimate interest to protect Azerion Connect from bots and spam.By using reCAPTCHA, data will be transmitted to Google using Google to determine whether the visitor is human or spam. To see what data Google collects and what this data is used for, visit https://policies.google.com/privacy?hl=en-AT. Further documentation can be found here: https://developers.google.com/recaptcha/, https://www.google.com/recaptcha/admin/create